Unified Communications is merging voice & data networks
Unified Communications (UC), or the merger of voice and data, allows a business to integrate all aspects of their business into one platform that works together. This can be as simple as combining voicemail, email, and fax from one inbox or total integration of your network and all of your business resources.
This technology allows you to access and work from the device most convenient for you: a laptop, iPad, smartphone or desk phone. Freedom to access your information and for you to receive contact through all mediums of communication gives you higher efficiency, mobility and increased accessibility to your customers.
Ok, it sounds great, but how do we do it?
Here is where we really go to work. ATCOM’s thorough analysis of your voice/data network and all business applications will make sure that your Unified Communication integration is set up in an efficient and functional manner.
Smooth installation means considering:
- Facility layout
- Corporate structure
- Staffing patterns and their effects on resources
- Internal communication
- Communication with customers and vendors
- Wiring requirements
- Connectivity between multiple locations
- Carrier service to support both voice and data
- Data network infrastructure and efficiencies
- Disaster recovery and level of resiliency required
- Contact management integration
- Other software resources
- And much more
ATCOM has been a leader in Unified Communications for more than 30 years and has the most highly trained engineers in the industry. With multiple offices across North Carolina (including Charlotte, Raleigh, Greensboro/Winston Salem) we have built-in support resiliency, so we are there when you need us.
ATCOM is with you today, tomorrow and into the future!