We hear you, Information Technology (IT) Support with urgency”!
Scenario: It is Monday morning your phone rings it is Bill from Accounting I am having problems accessing this file. You call your current Information Technology (IT) Support company “Big Jim’s Radical (IT) Support” and get voice mail, so you leave a message. Wednesday rolls around and crickets. You call again and voicemail it is, but this time you get a call back. An appointment is set for Friday. Friday comes, “we are backed up and will be out Monday”. One week productivity down the drain if they fix it Monday. Oh no, Bill in Accounting cuts the pay checks!
Solution: ATCOM Information Technology (IT) Support provides a full staffed Help Desk with a guaranteed response times. Analyzing your situation and determining what can be handled then, handled remotely or if an onsite visit is necessary. You are not waiting for big Jim from “Jim’s Radical IT Support” to get back in the office to figure out what he is going to do next. We understand you are under pressure and need your IT Support to have the same sense of urgency you do.
“Keeping up with technology” is one of the biggest challenges consistently cited by small to midsized business owners. Business owners don’t want to struggle with IT Services, they want programs and hardware that are easy to use and deploy. Enter ATCOM Business Technology Solutions. ATCOM can help your organization avoid unexpected cost and downtime. Increasing productivity with creative IT support and IT Services designed specifically for your unique company is our focus.
ATCOM Information Technology (IT) Support includes:
- 24/7 service
- Monthly payment or Hourly pay per visit
- Disaster recovery planning, prevention and protection
- In-house NOC (Network Operation Center)
- Fully staffed IT Support help desk
- On-site installation and support
- Remote monitoring and automated management
- Network design
- Cabling infrastructure
- Charlotte, Greensboro and Raleigh North Carolina Offices
- And much much more…..