Our philosophy is simple: We customize our training to fit your needs. Some employees will embrace new technology, while others may not be quite as receptive. Our personalized training is geared toward both types of users. Our hands-on approach will ensure that your employees are comfortable and confident with your new system.
Well-trained employees will be more satisfied and work more efficiently.
We provide training designed specifically for:
- The end user: explain features and functionality and advanced applications and how they are valuable in their work
- The system administrator: train the ease of administration to all those responsible for configuring, monitoring, and managing the system and user extensions
- System management: teach advanced network management and explain all relevant applications
A crucial part to the installation process is project management. You will hear our project managers say they love what they do because every day and every company is different. Our project management team will come out to your site and interview all of the key people in your organization. While interviewing, they are taking the time to listen to what makes your unique business tick (e.g., who are your customers, how do your customers connect with you, what image are you trying to convey, what slows your employees down in a workday, etc.). These detailed-oriented individuals then translate those requirements into technical terms that our system engineers use to design and install your equipment. At ATCOM, our project management team really makes the difference..