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800.849.8266 Research Triangle Park, NC |
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We don't ever sell "products".
We sell solutions.
Solutions that not only help companies save money, but also increase their competitive edge by enhancing communication both internally and with the people they serve.
Here are some solutions we have designed for businesses just like yours!
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VoIP:
I've heard a lot about VoIP. What does that term mean and how can I use it to benefit my company?
Solution:
VoIP stands for "Voice over Internet Protocol" which simply means technology that allows your voice and data traffic to share the same channels. Any business that makes their voice traffic a priority can benefit from VoIP.
Benefits include:
Branch offices act as one with corporate sharing voice mail, the convenience of intercom calling and paging to remote sites
Teleworkers - IP telephone extensions provide complete access to in-office system features - your remote office or teleworker's telephone set have the same functionality as any other extension on your company's system. It's just as if you are all under one roof!
Improved efficiencies - often realizes decreases in long distance call charges
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Message Overload
Our sales reps are having trouble managing both voice mail and email. Is there any way to streamline these two seperate mediums?
Solution:
Unified Messaging
Unified Messaging can be defined as - A message management solution for all media types, providing access to any message, anytime, anywhere from any device.
Benefits include:
Helping users to be more productive, and organizations more responsive
Integrating all message types, replacing the multiple separate infrastructures that were once necessary
Allowing users complete flexibility to choose the most convenient method for accessing their messages – PC or telephone
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Ease of Use
Will a new telephone set and voice mail system be hard to learn to use?
Solution
We have found that the keys to proficient use of your new communications systems depend on a few factors: hands on training, one touch feature access keys and a little practice.
ATCOM brings years of practical experience in training all type of workers, even those who are not too eager for change. We pre-train your employees, we assure you on the first day your system is operational, and we follow up, when you are ready, to be sure you understand the advanced features of your systems as well. All of our telephone sets are designed with the end user in mind - each is customized. The practice, well, that is up to you!
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