Why ATCOM?

Corporate Stability and Consistency

Our client list reads like a who’s who among Carolina businesses.  Customers trust us because of the corporate stability we represent and the consistent service we provide.  Stability is evidenced both by our strong commitment to our customers and also by the dedication of our employees. The average tenure of an ATCOM employee is 14 years.

 With 30 certified technical engineers on staff, our service after the sale is equally as strong.  ATCOM’s average response time for system repairs is 20 minutes.  95% of programming changes are handled remotely from our operations center.

VoIP Expertise

Our team of voice network specialists will analyze your company’s operations and help you clearly understand how VoIP technologies can increase your company’s competitive edge.  A large part of a successful implementation of VoIP is the ability to ensure Quality of Service (QOS) on your network.  We use the latest network assessment software to make sure your current infrastructure can support QOS, or we make recommendations that will prioritize the voice traffic.

Whether you are a single site office in the Carolinas, operate nationally or even globally, ATCOM can service and install communications systems for all of your locations.

Full Service Technology Provider

We examine all aspects of enterprise telecommunications and create a customized communication strategy for each individual client that includes one or all of the following services.

• VoIP Applications
• Business Communication Systems
• Carrier Network Services -Local/Long-distance/Internet
• Cabling Solutions – Voice/Data
• Videoconferencing Equipment
• LAN/WAN Infrastructure/Services

Ongoing Consultation

After the system installation, we will remain your communication consultants and single point of contact.  As your company grows and changes, we will be there to clarify the jargon and ensure you are getting the most of your communication system investment.  One of the ways we keep you informed is through our Lunch and Learn seminars.  We hold these mini-seminars each month to help you stay current in the dynamic world of telecommunications and technology.